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Need more credits than your plan covers? Buy topups — one-off packs that sit on top of your monthly allowance and never expire.

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Buying

Settings → Billing → Top up → enter amount (currency auto-detected). Common sizes: You can type any custom amount between 5and5 and 10 000.

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Payment

Stripe-powered — any major card (Visa, Mastercard, Amex), SEPA on EU accounts, Apple/Google Pay on mobile. Instant credit delivery on successful payment. Invoice is emailed to the billing contact immediately.

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Burn order

When you call the API, we deduct:
  1. Monthly credits first (don’t waste what will expire on non-rollover plans)
  2. Topup credits second (they never expire — use them last)
You see the split in Settings → Billing → Balance.

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Refunds

Topups are refundable within 14 days if unused (EU/UK consumer right of withdrawal). Once you start consuming them, credits used can’t be refunded. Contact billing@infery.ai for refund requests.

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Auto-topup (Business+)

Enable in Settings → Billing to auto-charge when balance drops below a threshold you set. Useful for production workloads that must never pause.