> ## Documentation Index
> Fetch the complete documentation index at: https://docs.infery.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Topups

> One-off credit purchases that never expire.

Need more credits than your plan covers? Buy **topups** — one-off packs that sit on top of your monthly allowance and **never expire**.

## Buying

Settings → **Billing** → **Top up** → enter amount (currency auto-detected).

Common sizes:

| Topup   | Credits |
| ------- | ------- |
| \$10    | 1 000   |
| \$50    | 5 000   |
| \$250   | 25 000  |
| \$1 000 | 100 000 |

You can type any custom amount between $5 and $10 000.

## Payment

Stripe-powered — any major card (Visa, Mastercard, Amex), SEPA on EU accounts, Apple/Google Pay on mobile. Instant credit delivery on successful payment.

Invoice is emailed to the billing contact immediately.

## Burn order

When you call the API, we deduct:

1. **Monthly credits first** (don't waste what will expire on non-rollover plans)
2. **Topup credits second** (they never expire — use them last)

You see the split in Settings → Billing → **Balance**.

## Refunds

Topups are refundable within 14 days **if unused** (EU/UK consumer right of withdrawal). Once you start consuming them, credits used can't be refunded. Contact [billing@infery.ai](mailto:billing@infery.ai) for refund requests.

## Auto-topup (Business+)

Enable in Settings → Billing to auto-charge when balance drops below a threshold you set. Useful for production workloads that must never pause.